FAQs
What is the difference between paper-based checklist and CheckAVehicle?
CheckAVehicle is a vehicle checklist system that allows users to perform paperless inspection on a mobile app. You do not need to physically store your paper-based reports any longer. Access your checklists, defect reports, fuel reports, tyre reports and accident reports all from our website wherever you are
Where to download the CheckAVehicle app?
CheckAVehicle is available on Android and iOS. Search CheckAVehicle on the Apple App Store or Google Play Store.
How many devices can I use per account?
You can access your account on more than one device.
Do I need to key in my credit card information for the free trial?
You do not need to key in your credit card information for your free trial. All you need to do is to register a new account and you will be automatically subscribed to our free trial for 30 days.
How to avail the 30 days Free Trial?
Just register on our website or app and you can start using the free trial for 30 days.
How to create a new account?
To create an account, click on the ‘Login’ button on the top right corner and press on ‘Register now’ on the next page. Fill up the form with your details and press ‘Proceed’ when you are done. You will receive a 6-digit verification code once you have registered successfully. Check your inbox (and your spam folder just in case) for the code, and if you do not receive the code within 5 minutes, you can click on the ‘Resend Verification Code’ button. Press ‘Activate’ and your free account will then be created.
What to do if I forget my password?
If you have forgotten your password, click ‘Forgot Password’ on the login page and enter the email address registered on your account. An email will be sent to the email address that you have entered and it will contain a link to reset the password. Follow the link and choose a new password.
What to do if I can't access to CheckAVehicle?
Please contact support@checkavehicle.com for any enquiries.
How many vehicles can I add to my account?
There is not a limit to the number of vehicles that you can add. There is a charge of 4.30 GBP per vehicle that you add to your subscription.
Is there a limit to the number of drivers and mechanics?
There is not a limit to the number of drivers and mechanics that you can add
What will happen after the Free Trial expired?
If your free trial has expired, you no longer have access to that account unless you subscribe. Kindly contact support@checkavehicle.com for more enquiries.
Which credit card do we accept?
Visa, MasterCard and AMEX.
What will happen to my subscription if my credit card payment failed?
If we were unable to process your credit card payment for your subscription due to payment failure, you will be given 7 days to update your billing information on the app and website. If you fail to update your billing information, we will automatically cancel your subscription and you no longer have access to that account.